Needed to buy a messenger bag for a one of my oldest friends and had to do get it to Hobart in less than a week. AND...it needed to be monogrammed. And it got there....a little late, but that was my fault. Overall, one of the best online shopping experiences I have ever had.
BIG shout out to Aleisha for going the extra mile. She even wrote a gift card and sent me a photo of the bag before dispatching it. The new Gold Standard in customer service and I will be going back.